Alicia Ortega, MS

General Information

Alicia is an experienced writer, editor, and former marriage and family therapist. During her time as a clinician, Alicia worked with at-risk youth and families in the Greater Cleveland and Atlanta areas. She received special training under the OWEP initiative to help families struggling with opioid abuse. Alicia’s clinical and professional style includes using authenticity and emotional vulnerability to promote impactful and lasting change. In her current work, Alicia continues to use her clinical training to create relevant, people-focused content that helps brands connect to their audiences.


  • Freelance Writer & Editor

    ARO Media

    2015 – Present

  • Communications Coordinator

    Comcast Business

    2022 – 2023

  • Associate Therapist

    Summit Counseling Center

    2021 – 2022

  • Community Therapist


    2020 – 2021

  • Advocacy Coordinator

    AIDS Healthcare Foundation

    2017 – 2018

  • Research Assistant

    Kent State University

    2015 – 2017


  • University of Akron

    Master of Science in Counseling, with a concentration in Marriage and Family Therapy

    2018 – 2021

  • Kent State University

    Bachelor of Arts in Psychology

    2013 – 2017